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Privacy Policy

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We at Baddlha app are committed to protecting your privacy and ensuring the confidentiality of the personal information you share with us. We value the trust you have placed in us and strive to maintain your trust by using high standards of privacy and security.

Based on the Baddlha application’s respect for the rights of its users, customers, to the privacy of their personal data, the application has formulated this policy to include all the clarifications and guarantees that we provide regarding the collection and use of data, as well as identifying the data that we collect, how to manage and use it, and considerations for disclosing it. In formulating this policy, we have taken into account the regulations in force in the Kingdom of Saudi Arabia, including the data protection system, as well as what is required to provide services in terms of collecting and processing some data about users. The Badlaha application, through its management, deals with and processes your data legally in accordance with the regulations in force.

This policy (“Privacy Policy”) applies to our website and all services provided through it and all other services and/or applications and websites affiliated with us that share the provision of services, and is an integral part of the terms and conditions.

This Privacy Policy also applies to all personal data that we collect or receive from our customers while they browse our electronic application and/or use our services in the application, including the information you provide when advertising, and any other information we request to meet your needs for our services.

Please read this policy carefully before using our application. This policy contains the following sections:

First: Definitions

All definitions contained in the terms and conditions document for the Badlaha application are an integral part of this privacy policy, and the terms contained therein are interpreted in accordance with these definitions. Therefore, you must review the terms and conditions document and the definitions contained therein to fully understand the provisions of this policy. In addition, and unless the context requires otherwise, the terms contained in this policy shall have the meanings indicated.

1. The Application and/or We and/or Us: The Application instead.

2. The User: Any natural or legal person in his capacity as a user and/or a requester of the application’s services and/or an authorized person who has submitted a request for one of the application’s services and who creates the account in the application and is responsible for all data, inputs and outputs from the user.

3. “Policy” or “Privacy Policy” refers to the privacy policy that includes all explanations, practices and conditions related to the management and use of data of users of the Baddlha application.

4. Website: The website of the Baddlha application.

5. Information and/or Data: This is the information collected about the user during registration in the application or during his use of the application or any of its services, or any data collected during a request to pay for services, or that which the user provides to us at any time, and it also refers to all the data of the user’s computer or mobile phone, which is collected automatically once the application is used.

6. “Third Parties” refers to all persons and other entities not affiliated with us who may partner with us in providing the Services or who may provide their services through the Application, or who may contribute to the dissemination or use of our Services or any other persons or entities.

7. “Laws” or “Regulations” refers to the laws and regulations in force in the Kingdom of Saudi Arabia regarding the collection and management of personal data.

Second: Approval

1. By using the application services, you expressly agree to the terms and conditions, the privacy policy and all provisions contained therein and all other service policies.

2.  The use of the application services means the user’s explicit consent to provide, collect, use, process and deal with data as described in this policy, and thus the user agrees to all specific practices and uses of the data that we collect or that the user provides to us in accordance with the provisions of this policy.

Third: Authorization to deal with data

You authorize us to process the data for the purposes set out in this policy, and you authorize us to process data with third parties on your behalf for any purposes specified in this policy or that will be made clear to you in any way, and you authorize us to provide data to third parties within the limits of the purposes set out in this policy.

Fourth: Legal age

You acknowledge that you are eighteen (18) years of age or older. If you are younger than that, you must not deal through the application and/or the website and/or any means of communication affiliated with us or provide any data through it on your own, and this must be done under the supervision of a guardian or legal guardian, according to the circumstances stipulated by the regulations of the Ministry of Commerce.  فيما دون السن ثمانية عشر (18) عاماً.

Fifth: Collecting information

We collect personal information in various ways, including when you create an account, subscribe to our newsletter, or communicate with us through various means of communication. Information that is important to meet your needs for our services is collected and includes:

1. User Account Registration Data

(Full name - country/region - street address - neighborhood - city - zip code - mobile - email - password - username), or any other data we request from the user.

1.1 Advertisement details, and any additional details you voluntarily provide.

1.2 Advertisements are registered in the application with serial numbers for easy reference to the advertisements at any time, and the publication includes the date of the advertisement, the date of the requested commodity (item) or service, and the consideration.  أو نوع السلعة (العنصر) أو الخدمة المبادلة و/أو للتبديل.

2. Payment Data

2.1 The application receives payments via the electronic payment option, which requires the application to contract with an electronic payment service provider to process the payment requests made by the customer, and therefore you know and agree that the management of payments is done through a third party to achieve the highest levels of security for your transactions made through us.

2.2 The electronic payment service provider and the banks in which the user has accounts or payment cards have the right to investigate any transactions made by the user through the application.

Disclaimer: We confirm that we do not provide invoices and are not committed to providing invoices, but the user can obtain payment confirmation from the financial institution or banks with which he deals or through payment channels.

3. Contact and/or reporting information:

3.1 Data that you provide to us while communicating with you via social media and/or through our website and/or our customer service for any reason.

3.2 Data you provide to us when reporting a problem you encountered while using the Application Services.

3.3 Data you provide to us when you report a problem with the App.

Sixth: Use of information:

Our application uses personal information to meet advertising needs (posts) and improve our services. Possible uses of information may include:

1. Collection of information: Information is collected from users who use the application for their advertisements (posts) and browsing other advertisements, this includes personal information such as name, mobile number and email.

2. Improve the quality of services and customize offers and recommendations according to your needs.

3. To communicate with you regarding any technical issues or for any other purpose.

4. Providing user support services and responding to your inquiries and comments.

5. Develop and improve our application and services.

6. Use of information: Information collected to facilitate the mediation process between users. Personal information may be used to communicate with users in exchanges or otherwise. Information related to advertisements (posts) may also be used to improve the user experience, such as providing appropriate search results for personalized recommendations.

Seventh: Acknowledgment of the accuracy of the information

The user acknowledges the accuracy of all data that he provides to us through the application and/or any means of communication affiliated with us, and the user acknowledges on his own responsibility that any false and/or misleading and/or forged and/or unreal and/or non-conforming and/or third-party data that he provides to us through the application and/or the website and/or any means of communication affiliated with us, will be subject to all legal responsibilities arising from providing it to us, and therefore the user bears full legal responsibility in the event of any legal claims by any person and/or entity regarding the data provided by the customer.

Eighth: Data collected automatically:

The application collects some data automatically when you use the application, and collecting this data does not target the user's personal data, but rather aims to collect some data related to the use of the application. This data includes, but is not limited to (country, city, time of visiting the site, date of visit, most visited pages, and other data that is collected automatically).

Ninth: Cookies

Cookies are small text files that are stored on your device once you visit the application. They do not appear in the form of a program and do not carry viruses or spying technologies at all. These files are used for the following purposes:

1. Cookies are used for service purposes, as they help us understand how visitors and users use the application.

2. Cookies help us detect and fix errors, develop our application, provide better user-friendly content, and provide better service.

3. Cookies help you find the data you need while using the application.

4. We have no control over third-party cookies, and you agree to review the privacy policies and use of cookies of these parties.

Tenth: Information protection guarantees

1. The application undertakes to retain your personal or banking data for the period required by the nature of the transaction you carry out through the application, and the application undertakes not to deal with your personal data for unauthorized and/or permitted purposes for a fee and/or without a fee with any other party unless this is required by us and/or permitted by the relevant regulations and instructions, or with prior written consent from the user to whom the information relates.

2. The application undertakes to maintain records containing the user’s personal data and/or any records of electronic communications, which are in our custody or under our control or with our agents or employees, and the application undertakes to take reasonable steps to ensure that the user’s personal data and related records are protected in a security manner appropriate to their importance.

3. While users' information is the foundation of our ability to provide a professional service, our most important asset on the App is the trust of our users, and keeping user information secure and using it only as users want is a top priority for all of us on the App.

4. We also commit to the following towards the users of the application:

A- Protecting personal data in accordance with strict security and confidentiality standards, and this applies to any information that users share with us.

b- We will limit the collection and use of users' information to the minimum required to provide high-quality service to users.

T- We will only allow authorized employees who have been trained to properly handle customer information to access that information, and employees who violate our privacy promise will be subject to our necessary procedures to ensure the protection of the data of the application users.

C- We will not disclose user information to any outside organization unless we notify the user in advance, or if required by law.

C- We will always maintain control over the confidentiality of our users’ information. However, we may share user information with reputable companies when we employ other organizations to provide support services and we will require them to comply with our privacy standards and allow them to review it to ensure compliance.

h- Maintaining complete, up-to-date and accurate user files, and users will have easy access to their information (except in cases where we are prohibited by law and/or in cases where we violate our terms, conditions and obligations while using the application).

Eleventh: Sharing information

We do not sell or trade our customers' personal information to third parties, but we may share some information with trusted partners who help us provide the application services better, and this is done in accordance with confidentiality and privacy agreements. The application may place information and/or links to other sites, and no other websites are subject to this privacy policy. Accordingly, we recommend that our customers review the privacy policy on each website to determine how that site protects your privacy.

Twelfth: Disclosure of your data:

1. The user authorizes us on the application to disclose his data that he provided to us or that we collected to our employees for the purposes of processing all the operations that we carry out through the application and/or our website, and for the purposes of verifying the use of the application and/or our website.

2. The user authorizes us on the application to disclose his data within the framework of the work of our company and our affiliated institutions and entities for the purposes of providing services to you in the required manner, and for the purposes of providing you with services.

3. The user authorizes us on the application to disclose some of his data to other users for the purposes of completing the exchange process or any of our other services.

4. The user authorizes us on the application to disclose some of his data to the electronic payment service provider or banks for the purposes of processing payment transactions and verifying them with the banks and the relevant government agencies.

5. The user authorizes us on the application to disclose some of his data to the competent tax authorities in the Kingdom of Saudi Arabia for tax accounting purposes.

6. The user of the application authorizes us to disclose some of his data in the event that we sell the assets of the application, or enter into partners with us, then we disclose your data to the new partner, as well as to the parties that participate with the company in providing services to protect against credit risks, fraud and electronic piracy, or in the event that we are required to disclose or share the user’s data in order to protect the rights, property and/or safety of the company and/or our employees and/or others.

7. The User authorizes us to disclose some of his data to comply with legal and/or contractual obligations if we are required to disclose and/or share the User’s data in order to comply with any legal obligation and/or in order to implement our terms and conditions and/or any

Another agreement or in the event of a judicial ruling or decision from the competent judicial authorities obligating us to do so or in the event of a decision from the public authorities obligating us to do so.

Thirteenth: Your rights:

Under this privacy policy you have the right to access, update or delete your personal information and if you have any questions or requests regarding privacy please contact us through the available means of communication.

Fourteenth: Obligations of the parties:

1. We can only control the data that is under our control, and the parties to this agreement are obligated to maintain the confidentiality and privacy of their personal data, and each user acknowledges that his disclosure of his data to another user is done at his personal responsibility without interference from the application and without providing any guarantees to maintain the confidentiality and privacy of this data.

2. The parties to this agreement acknowledge that the data provided by each user is at his personal risk and therefore each user bears full legal responsibility in the event that he provides false, misleading or unauthorized data.

3. The parties to this agreement acknowledge their commitment to maintaining the privacy of any data they obtain from each other, and in the event that any user fails to maintain the privacy of the other party’s data, he shall bear full legal responsibility for the crime of misuse of personal data.

4. The parties to this agreement undertake to refrain from disclosing any data related to the operation of the application to third parties, whether for a fee or without a fee. The parties also undertake to avoid following any means that would help collect data about other users, including their e-mail, mobile numbers, and other means of communication.

Fifteenth: Updates to the Privacy Policy

1. We may update this Privacy Policy from time to time, and if we modify this policy, we will update the “Last Updated Date” at the top of this document. It is also recommended that you periodically check our Privacy Policy for the latest information.

2. Your continued use of the application and/or benefit from our services after amending this policy means that you agree to the amendments and updates we have made, and if you do not agree to any of the amendments to this policy, you must immediately stop using the application and/or the site.

Sixteenth: Contact us

We value your trust and pledge to protect your privacy and treat your personal information with complete confidentiality in accordance with the highest standards of privacy and security. If you have any questions or inquiries regarding the privacy policy, you can contact us at any time regarding inquiries about the privacy policy or obtain any clarifications you need via email: (info@baddlha.com) Or via WhatsApp number 00966535353178.